We are seeking a detail-oriented and proactive Account Receivable Staff to join our finance team at Torch. This role will be responsible for managing and monitoring customer payments, ensuring accurate financial records, and maintaining healthy cash flow. As a retail fashion company operating across multiple sales channels (offline stores, e-commerce, and marketplace), the AR Staff will play a key role in handling collections, reconciling accounts, and coordinating with internal teams to support smooth financial operations.
1. Prepare, issue, and track invoices for wholesale, retail, and online sales transactions.
2. Monitor incoming payments from various channels (marketplace, e-commerce platforms, distributors, and retail stores) to ensure timely collections.
3. Reconcile customer accounts, payment records, and resolve discrepancies with accuracy.
4. Follow up on overdue accounts, coordinate with customers/partners for payment reminders, and escalate issues when needed.
5. Generate regular AR aging reports, payment status updates, and cash flow forecasts for management.
6. Work closely with sales, marketplace, and finance teams to ensure data accuracy and proper documentation of transactions.
7. Ensure all receivables processes comply with company policies and relevant accounting/financial regulations.
8. Identify and recommend process improvements to optimize AR operations and support business growth.
1. Bachelor’s degree in Accounting, Finance, or a related field.
2. Minimum 1–2 years of experience in Accounts Receivable, Finance, or Accounting. Experience in the retail or fashion industry is a plus.
3. Proficiency in accounting software (e.g., Accurate, SAP, or similar), MS Excel, and familiarity with ERP systems.
4. Strong attention to detail with the ability to analyze financial data, spot inconsistencies, and propose solutions.
5. Clear and professional communication for coordinating with internal teams and external partners/customers.
6. Proactive in resolving discrepancies and handling overdue accounts effectively.
7. Organized, reliable, and able to manage multiple priorities in a fast-paced retail environment.
8. Collaborative mindset with the ability to work closely across finance, sales, and operations teams.
1. Salary
2. BPJS Kesehatan & Ketenagakerjaan
3. Ied al Fitri bonus (THR)
4. Annual leave
5. Collective leave
6. Personal development benefit